Awarded the Water Hygiene and Monitoring contract for a major international operator in the Hospitality and Leisure Sector commencing in 2000. The contract comprised of 125 multiple occupancy hotel properties located throughout the United Kingdom and mainland Europe.
The Buyer required implementation of a training programme for service staff and an independent review process to establish cost controls for water hygiene management across its portfolio.
The contract was awarded following a detailed consultation study of working practices and service deliverables in comparison with desired outcomes. The brief required development of an in-house water hygiene regime to ensure compliance with HSE ACoP (L8) Standards.
The Buyer desired a more targeted approach towards its quality assurance measures for water hygiene management that would also augment its brand protection policy.